SecurePane Status - Incident history https://securepane.instatus.com SecurePane Sun, 3 Nov 2024 05:22:00 +0000 Delayed and Failed Responses from IntelliSync Type: Incident Duration: 3 days, 10 hours and 5 minutes Affected Components: IntelliSync, EU-02, EU-04, AU-02, EU-06, EU-03, EU-01, EU-05, AU-07, AU-11, AU-19, AU-18, AU-10, AU-17, AU-08, SecSys Component Monitor, SecSys IntelliSync Link, SecSys MultiDesk Link, AU-34, AU-31, AU-32, AU-30, AU-33, IS API, SecurePane.com, US-12, US-09, US-04, US-11, US-02, SPC API, SecConnect, AU-28, AU-23, AU-06, AU-01, AU-03, US-03, AU-26, AU-29, AU-16, AU-15, AU-05, EU-02, US-05, US-07, US-08, US-10, US-06, AU-20, AU-12, AU-13, AU-25, AU-27, AU-14, AU-24, AU-22, AU-21, US-01, Portals, AU-04, EU-07, User Proxy, AU-09 Nov 3, 05:22:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 6, 15:27:00 GMT+0 - Resolved - This is now fully resolved. Nov 3, 18:07:00 GMT+0 - Identified - The cause of this downtime is still under investigation it is believed to be related to a small fire on the premises. - EU HW TEAM Nov 6, 12:27:00 GMT+0 - Monitoring - This has now been resolved, US-02 and EU-07 are still operating with high response times. We expect this to be resolved within the hour Nov 4, 21:27:00 GMT+0 - Monitoring - EU is temporarily being diverted to US1-3\. - AU CRITRESP TEAM Type: Incident

Duration: 3 days, 10 hours and 5 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>05:22:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>15:27:00</var> GMT+0</small><br><strong>Resolved</strong> - This is now fully resolved..</p> <p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>18:07:00</var> GMT+0</small><br><strong>Identified</strong> - The cause of this downtime is still under investigation it is believed to be related to a small fire on the premises. - EU HW TEAM.</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>12:27:00</var> GMT+0</small><br><strong>Monitoring</strong> - This has now been resolved, US-02 and EU-07 are still operating with high response times. We expect this to be resolved within the hour.</p> <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>21:27:00</var> GMT+0</small><br><strong>Monitoring</strong> - EU is temporarily being diverted to US1-3\. - AU CRITRESP TEAM.</p> ]]> Sun, 3 Nov 2024 05:22:00 +0000 https://securepane.instatus.com/incident/cm4wb2pa3006m3u5jnznkwtwf https://securepane.instatus.com/incident/cm4wb2pa3006m3u5jnznkwtwf